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When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail address, and payment information such as credit card number, expiration date, and verification codes. We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. You reserve the right to refuse this information to us if you wish. You are not required to provide any demographic information or survey answers to use our services.
If you contact us for technical support, we may ask technical details about the machine you are using, such as operating system, software, and Internet connection. When you visit our Web site or submit a payment/support ticket, our system automatically captures your public IP address, time and duration of visit, as well as pages viewed. We may tie this information to the personally identifiable information we have about you. We will never sell information to any third party marketing agencies.
We will also place a cookie that will identify you to us as a repeat visitor and/or customer when you visit or Web site. See "What is a Cookie" below. We may tie this cookie to the personally identifiable information we have about you.
If we send you an e-mail, we may include a marker that will allow us to identify if our message was opened/viewed. This is called an e-mail return receipt.
We never sell e-mail addresses or personal information. We do not endorse, condone, or send spam of any kind.
Use of Personally Identifiable Information.
We will use your personally identifiable information only as follows: (i) for payment purposes and to provide customer support; (ii) to announce special offers for ShoutcastCity or related services by Benson Media, LLC via e-mail. We may also send e-mail announcing special offers by related third party services, but we will never provide those third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail; (iii) to improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and Web site visits to help us improve or target our Web site and customize your visit.
We will not provide any personally identifiable information about you or any other person other than: (i) a law enforcement or regulatory agency at their request; (ii) a person or company that acquires ShoutcastCity; (iii) third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential; (iv) collection agencies if your account is in arrears on payments after services have been dispensed; (v) as otherwise needed to protect or enforce our rights or the rights of others. We absolutely do not transfer or sell your information for inclusion in third party e-mail or other marketing lists.
Use of Non-Personally Identifiable Information.
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
What is a Cookie?
A "cookie" is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our website so that we may customize your visit.
Security of Your Information.
We store your personally identifiable information and payment information via our 128-bit encrypted database. This ensures maximum security with all of your personal and confidential information.
Our service is not available to children under the age of eighteen (18), and therefore, ShoutcastCity will not intentionally maintain information about anyone under the age of 18.